We have three different plans to choose from: SUPPORT lite, SUPPORT standard, and SUPPORT premium.

The main difference between the 3 is how long the tickets are valid and how fast a ticket is first responded to by a human (response time) and how long to a final resolution (resolution time).

These can now be added at the time of plan purchase or as an additional service.

For more info, please see: http://powermonster.net/usersupport/

the powerMonster team

Many of you have been with powerMonster for a while now and we ask that you take a few minutes to spread the word about us. Be it positive (we hope) or negative (hopefully not), we would appreciate the feedback and the exposure.

By spreading the word about powerMonster you will help us to grow and become more successful allowing us to add benefits and features to you as customers. Also, your unbiased feedback can truly help us improve our company from a customer standpoint.

There are many web communities that focus on unbiased reviews of hosting companies and a few of them are web hosting talk,hostjury, and web hosting stuff.

If you have a blog we ask that you might consider blogging about us or mentioning us in one of your posts.

If you like to twiter or stumble, feel free to twit us or stumble us.

Anything you do that can help us spread the word about powerMonster will be greatly appreciated.

If you’ve helped spread the word in any way, please let us know in the comments below. You may be justly rewarded!

the powerMonster team